Cancellation Policy

Spa Bookings

A valid credit card is required. We require 24 hours' notice of cancellation to avoid penalty. Same day cancellations result in full charge.

Room Bookings

A valid credit card is required. 48 hours' notice required to avoid penalty. Cancellations made within 24 hours' notice will result in 50% charge of entire booking. Same day cancellations result in full charge of first night and 50% of any remaining nights

Event Tickets

Must be purchased in advance. All ticket sales final.

 

Wedding Bookings

A valid credit card is required at time of booking. A 25% non-refundable deposit is required to confirm your date. An additional 25% non-refundable deposit is required six months before the wedding date. Remaining 50% plus any additional fees incurred due on day following the wedding.