Spa Booking Considerations

Appointment Bookings

We do our best to accommodate all spa requests but strongly encourage you to pre-book your treatments in advance to avoid disappointment and ensure we have the adequate staff available to fulfill your requests. Please arrive 15 minutes prior to your scheduled appointment time to allow time to change into supplied bath robes and fill out the required confidential health history forms.

Late, Missed & Cancelled Appointments

To avoid disruptions to others, late appointments will only be accommodated if the treatment can be completed by the scheduled finish time. Service fees will not be reduced as a result of late arrivals. A 50% charge of the total services booked will apply to cover staff wages and loss of business for missed or cancelled appointments. We appreciate your cooperation and understanding regarding this policy.

Children

Our staff will accommodate children ages 6-12 for manicures and pedicures only. Children 12-18 who wish to book other services offered, must be accompanied by a parent or guardian. Health history forms must be filled out by a parent or guardian for children under 18 years of age.

Methods of Payment

We accept all major credit cards, cash, electronic etransfer and valid harvest spa gift cards as methods of payment. Overnight guests may apply spa charges to their room bills if they wish to do so.